Returns & Refund

Returns & Refund

Best Buy Home Essentials Returns & Refund

Firstly, Best Buy Home Essentials Returns & Refund is simple and straightforward. Item must be in its new unused condition. Once we receive the return, we will process credit or refund. Such return must be within 30 days from the delivery date. We do not accept returns after 30 days of item delivery. Also, we will not exchange, issue a refund or credit after 30 days of item delivery.

Exceptions To Returns & Refund

Here are a few exceptions. We will not accept any damaged or used item for a return, exchange or refund. If you have an issue with your order solely due to Best Buy Home Essentials or factory’s fault, we will accept such item in its new unused condition within 30 days from delivery date and issue a full refund. However, if you decide to return based on personal reason, we will issue your refund for the purchase price less shipping fees. Meanwhile, if you choose to ship the item back using your carrier, you have to provide us with the tracking number. We will issue a full refund once we received the item in its new unused condition.

Credit And Refund

We will notify you via email as soon as we complete the Returns & Refund. However, please, note that it may take approximately 5-7 business days for the refund to reflect on the same payment source used to make the purchase. The length of time for the refund to reflect also depends on your financial institution processing time.

How To Initiate A Return

Please follow these simple steps. You can use our convenient Contact Form or email us at stating your order number with any additional details regarding your order. Also, tell us the reason for your request. We will follow up with you immediately to get it resolved. Please keep in mind that such a claim must meet the criteria stated in this policy. After that, we will email you a printable pre-paid FedEx shipping label for the return shipment. You may take it to a FedEx drop-off location or call for FedEx Pickup.

NOTE: *No return, exchange or refund on all clearance and special sales.*

However, if you still need further assistance regarding your order, please email us at, and we will respond to your request as soon as possible. Also, you can call all our customer service line. Shop with confidence at

Ship All Returns To:
Best Buy Home Essentials
200 Centennial Avenue, Ste 200
Piscataway, NJ. 08854